ASimply put, we do not have the capability of stocking every item needed for every bike, and in some cases, parts not normally stocked may be needed for a modification or repair. Too often a customer will request a special item, but never return to have it installed. To protect ourselves, we require a customer deposit for such special order parts, or for the bike to be left in our care until the parts arrive.
WHY DO I HAVE TO PREPAY, OR LEAVE MY BIKE AT THE SHOP, FOR SPECIAL ORDER PARTS?
AWe test ride every bike that we work on, no matter how small or large the service. We consider the test ride to be an essential part of our work, in that it allows us to be thorough and ensure safe and reliable operation of your motorcycle through verification that all the systems on your motorcycle are functioning properly and that you will have the safe and fun ride you deserve.
WILL MY BIKE BE RIDDEN WHILE YOU GUYS HAVE IT FOR SERVICE?
AThis depends on the service being performed and your motorcycle’s make and model. Get in touch with the service department for quotes, questions, and suggestions.
WHAT DOES SERVICE USUALLY COST?
AOptimizing your suspension setup through adjustments or upgraded components is something we also highly recommend. Starting with a baseline adjustment is inexpensive, and can drastically improve bike’s handling. We are a Certified Ohlins Service Center, and we also work closely with them to offer you everything from basic suspension set-ups to full suspension overhauls and upgrades.
DO YOU DO SUSPENSION WORK?
AFor smaller services we can usually perform the work while you wait, provided an appointment is made ahead of time.
CAN I WAIT WHILE YOU WORK ON MY BIKE?